Use Whitelisting to Make Sure You Get Your International Living Postcards and E-letters
Unsolicited, unwanted advertising e-mail, commonly known as “spam,” has become a big problem. It’s reached such proportions that most e-mail services and Internet service providers (ISPs) have put some sort of blocking or filtering system in place or have begun relying on self-proclaimed blacklists to separate the good guys from the bad.
We at International Living applaud their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested. The more responsible anti-spam activists are working hard to cut down on these “false positives,” but in the meantime, you might find you’re not getting your International Living Postcards and E-letters.
As it happens, there’s something you can do to keep your International Living Postcards and E-letters from falling into the false-positive trap. You can fight the blacklists with a “whitelist.” Whitelist us now, before your delivery is interrupted.
Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service representatives for instructions. (Forward the answer to us, and we might add it here!)
One vital thing you can do that helps no matter what e-mail system you’re using is this: Add the address in the “From” line of your most recent International Living Postcard or E-letter to your address book.
To find instructions for your e-mail provider or software, view the appropriate option below.
To ensure that your IL Postcards and E-letters are delivered to your Gmail inbox, you can instruct Gmail to filter it to your inbox. Here’s how:
- Click “Contacts” along the left side of any Gmail page.
- Click “Create Contact”.
- Copy and paste the “From” line of your most recent International Living Postcard or E-letter into the primary email address dialog box.
- Click “Save”.
To ensure that your IL Postcards and E-letters are delivered to your Yahoo! inbox (not the bulk mail folder), you can instruct Yahoo! to filter it to your inbox. Here’s how:
- Open your Yahoo! mailbox
- Click Mail Options
- Click Filters
- Next, click Add Filter
- In the top row, labeled From header, make sure Contains is selected in the pull-down menu
- Click in the text box next to that pull-down menu, then enter the address in the “From” line of your most recent International Living Postcard or E-letter
- At the bottom, where it says Move the message to, select Inbox from the pull-down menu
- Click the Add Filter button again.
If you are using Hotmail, you can ensure that your IL Postcards and E-letters are delivered to your inbox by adding our “From” address to your Safe List. Here’s how:
- Click the Options tab
- Select Safe List. (It’s under the heading Mail Handling)
- In the space provided, enter the address in the “From” line of your most recent IL Postcard or E-letter. Click Add
- When you see the address you entered in the Safe List box, click OK.
If you’re using AOL, you can ensure that your IL Postcards and E-letters are delivered to your inbox by setting your mail controls. Here’s how:
- Click the “Mail Options” menu and select “Address Book”.
- Inside the “Address Book” window, click the “Add” button.
- Inside the “Address Card for New Contact” window cut and paste the “From” line of your most recent IL Postcard or E-letter into the “Other E-Mail” field.
- Make our From address the “Primary E-Mail” address by checking the associated check box to the right of it.
- Click the “Save” button.
If the mailing is in your SPAM Folder, you can open the email and click the “This Is Not Spam” button.
Many popular e-mail programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, don’t provide a convenient way for you to whitelist the folks you want to receive e-mail from. If you’re using this sort of e-mail system and you either aren’t getting your International Living Postcards and e-letters or want to make sure you continue to receive your International Living Postcards and e-letters in the future, you can do something about it.
Contact the customer service representatives or the postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that the International LivingPostcards and e-letters are e-mail that you asked for and value. Ask them if they can whitelistInternational Living Postcards and e-letters. They’ll probably ask you for some information about us. Here’s what to tell them:
- Sending Address: If they ask for our address, give them the address in the “From” line of your most recent International Living Postcard or e-Letter
- Domain: If they need to know the domain we’re mailing from, tell them both of these:
- @internationalliving.com IP Address: If they ask for our sending IP address, tell them both of these:
Thank you for whitelisting International Living Postcards and e-letters.