Subscribe FAQs
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I just subscribed to International Living. When will I get my first issue?
You should receive your welcome package, including your first issue, within two to four weeks of subscribing, depending on where you live. You will receive your password and member ID within 72 hours of subscribing online, and these can be used to read the current issue.
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What do I get in my welcome package?
Your welcome to International Living package is the first thing you’ll receive from us in the mail. It includes the current month’s issue of International Living and a $100 discount certificate for the next IL conference of your choice, and valuable information about how to contact customer service about your subscription.
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How do I change my subscription address?
To make any changes to your subscriber information, visit our Customer Service Help Page.
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How do I get back issues?
Past issues of International Living from 2002 and on are currently available online to subscribers in PDF format. Select issues in print format may be available from our library for a fee. Contact us at: http://internationalliving.com/about-il/customer-service/.
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How long is the money-back guarantee good for?
The money-back guarantee is good for the entire lifetime of your subscription. If, at any time, for any reason, you decide that International Living isn’t for you, we’ll send you a refund for the remainder of your subscription. We won’t even ask you to return the free reports we sent you in your welcome pack. Read more about our Ironclad Guarantee here.
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What are the benefits of subscribing to International Living magazine?
In your monthly magazine, we’ll tell you about the best places in the world to retire, where you can still find bargain properties, the countries with the lowest cost of living, where you can save thousands of dollars on health care, where to invest your money to secure yourself from the falling dollar, the best destinations for property investment, real-life expat stories, and more.
You can view a sample past issue here.
As a subscriber, you will gain access to password-protected past and current articles and issues on our website, and you will also receive a 20% discount on advertising in our magazine or on our website.
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What if I haven’t yet received my magazine or product?
Please visit our Customer Service Help Page to report any fulfillment problems you are experiencing.
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What is “auto-renew” and when can I expect to be charged for the next term of my subscription?
Auto-renew is an automatic renewal of your subscription with International Living magazine, Panama Insider, or Mexico Insider. This option allows you to continue receiving your subscription while automatically being charged for a new term year without the hassle of constant renewal reminders or your subscription being terminated or suspended. This also locks in your subscription price so you can be sure you will pay the same price every year, even if the price increases for new subscribers. There’s no risk, as you are free to cancel anytime.
You can expect your credit card to be charged automatically on your subscription renewal anniversary.
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What form of payment do you take?
We accept all major credit cards, checks, and money orders. For auto-renew we can only accept credit cards.
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Why am I already receiving renewal notices?
To keep our costs down, we send out automatic and periodic renewal offers for special products or discounts that we believe would benefit our readers. If you wish to stop receiving renewal notices, you have two options:
1.) Sign up for auto-renew.
2.) Contact http://internationalliving.com/about-il/customer-service/ and request to stop receiving renewal notices.
