These Terms and Conditions apply to your use and subscription to International Living Australia publications and its websites. By using our services you agree to be bound by these Terms and Conditions and they shall constitute an agreement between you and International Living Australia (‘ILA, ‘us’, ‘our’, ‘we’).
All information contained on our websites (our websites include any website that is operated by us and offers one or more publications that we publish) and in emails and other electronic services is general advice; your personal circumstances have not been taken into account. If you’re in doubt about the suitability of an investment, it is a good idea to seek professional financial advice.
Access to Information
Users will only have access to the services they are subscribed to. For paid services, only a paying member has access to the subscriber-only section of the websites and emails. Subscribers must not reveal any username(s) or password(s) or forward paid services emails to any third party. The free e-letters can be viewed on their dedicated websites or subscribed to by email.
Use of Copyright Material
All material published on our websites is owned or provided under licence by ILA. Content in the free e-letters may be republished only if you acknowledge the e-letter as the source and provide a link to its dedicated website. Content in our paid subscriptions is not to be reproduced, forwarded, or disclosed without our prior written permission.
Security Policy and Our Services
When purchasing from International Living Australia your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the industry standard however ILA does not warrant or represent that it provides a totally secure online service. If you have any questions regarding our security policy, please contact our customer services team cs@ILaustralia.com.
Given the nature of electronic and telecommunications services and the fact that ILA does not own, operate or control these systems, ILA does not promise to make its subscriptions and other online and electronic services and offerings continuously available or virus or fault free. Likewise, we do not promise to make any of our services available by a particular time or method.
Information, opinions, comments and reports have been produced in good faith and based on information collected from wide-ranging sources believed to be correct and accurate at the time of publication. ILA exercises due care in the research, preparation and delivery of its services. However, we do not represent or warrant that any service or content we provide is accurate, reliable, suitable, complete or of a particular quality.
Our liability to you
Except as expressly required by legislation, we accept no liability to you (including, without limitation, by way of negligence) arising from the provision (or non-provision as the case may be) of any of our services. To the extent permitted by legislation, we limit any liability we may have to you to the resupply of services or refunding any unused portion of your annual subscription (where relevant).
None of ILA and its employees, directors, agents or associates guarantees the performance of any security or other financial product (or class of financial product) that is reviewed, recommended or opined on in any of our services. We strongly recommend you make your own inquiries and seek professional advice before making any investment decisions.
Cancellation Policy, Pricing and Trial Periods
Your order will be processed in 3-5 business days from the date it was placed.
If your order is on backorder, you will be notified. The order will be processed once the item is back in stock.
The transaction will be reflected on your card statement as either “Int’Living Australia” or “PSV*Int’Living Australia”
Shipping fees and options, where applicable, are clearly disclosed on your order form at the time of purchase.
We reserve the right to refuse subscription. When you subscribe to an International Living Australia publication you enter into a continuing agreement for that publication, which is charged either yearly or quarterly (‘the subscription period’), depending on the offer taken up.
Each subscription period must be paid in full prior to starting the subscription period. We will cancel your subscription if the subscription period is not paid in advance or if you give us written notice that you wish to cancel.
You will not be entitled to any refund of subscription fees if you decide to cancel your subscription during the subscription period (after any applicable trial period). A pro rata refund may be applicable on a case-by-case basis. The prices for new subscriptions will be communicated to you prior to subscribing.
If you wish to cancel your subscription, you may email us here or call Call us on 1300 135 234 (Lines open, Monday to Friday, 9 a.m. to 5 p.m. AEST). The refund and credit policy applicable to your purchase can be found on your order form and in your confirmation email.
Each newsletter offers a trial period for new subscribers only. If you have subscribed to a newsletter previously and ceased your subscription for any reason, you will not be entitled to another trial period should you decide to resubscribe at a later date. A person deemed to be abusing the trial period feature may be refused subscription to other ILA products or services. Subscription fees must be paid in full before subscribing. Should you cancel within the trial period you will receive a full refund unless otherwise stated.
From time to time we may offer free trials of our newsletters. A person who subscribes to an International Living Australia publication under a free trial offer will not be charged the subscription fee at the beginning of the subscription period. If at the end of the free trial period a subscriber has not cancelled their subscription their credit card or debit card will be charged with the subscription fee.
We can review and alter our prices for any subscription period at any time. Any changes to pricing for existing subscribers will take effect when your next subscription period starts. If the price for your next subscription period is to increase we will let you know before it changes.
All prices are quoted in Australian dollars and include any postage. Items will be mailed within five business days.
Commenting on our websites
You are welcome to participate on our websites by posting comments at the end of each article. Please note that in order to post a comment you will be required to submit your email address. This DOES NOT make your email address publicly accessible. Nor does it subscribe you to our e-letters.
You must submit a name to submit a comment, but it does not have to be your name — aliases are completely acceptable as long as they are unique and not meant to impersonate another person (i.e. “Barack Obama” is not acceptable) or are considered by International Living Australia, at its sole discretion, to defame another person, to be offensive or otherwise unacceptable.
You are responsible for the content of your messages and you are liable for activities conducted by you, by others authorised by you, or otherwise acting on your behalf.
By submitting messages you agree to indemnify and to continue to indemnify International Living Australia to the full extent possible under the law against all claims, costs and expenses (including but not limited to reasonable legal and administrative expenses) arising out of any such messages.
Messages are submitted by users over whom we have no control. We cannot guarantee the accuracy, integrity or quality of these messages. Some users may breach these Terms and Conditions and post messages that are misleading, untrue or offensive. To the extent allowable under the law, you bear all risk associated with your use of our websites and you should not rely on messages in making (or not making) any specific investment or other decision. In the event that you have any right, claim or action against any users arising out of that user’s messages, then you will pursue such right, claim or action independently of, and without recourse to, us.
To the extent allowable under the law, we expressly exclude our liability for any loss or damage arising from the posting of messages by any person on our websites.
We have the right to moderate all comments and we reserve the right to remove any comments which we deem, in our absolute discretion, to be advertisements, offensive, illegal, defamatory, contain profanity, or are otherwise considered to be unacceptable.
International Living Australia has the right to investigate any breach or complaint about a violation of these terms and conditions. International Living Australia will take any necessary action to protect itself and may report any unlawful activity to the relevant legal authorities.
Breaching the Terms and Conditions and Cancellation
Any subscriber or website user found to be in breach of these Terms and Conditions may have their subscription or website access suspended, amended or cancelled. We reserve our right to take whatever action is available to us under the law.
We reserve the right to cancel any subscription at any time, for any reason, regardless of whether a breach of these terms and conditions has occurred. Where we cancel your subscription, the unused portion of your subscription will be refunded on a pro rata basis.
Changes to these Terms and Conditions
We may change all or part of these Terms and Conditions at any time. If we do, the new Terms and Conditions will be posted on our websites. Your subsequent or continued use of this website and/or receipt of our emails will constitute your acceptance of any changes. If you object to any changes to the Terms and Conditions, your only remedy is to discontinue your use of the website or cancel your subscription with us. As you are bound by these Terms and Conditions, we recommend that you periodically refer to them.
If you have any queries relating to these Terms and Conditions please contact our customer service department. Please email cs@ILaustralia.com or phone 1300 559 359. Or you can write to us at the address below.
International Living Registered Office: Woodlock House, Carrick Road, Portlaw, Co. Waterford, Ireland.
All content is © 2019 International Living All Rights Reserved.