Who We Are
International Living Publishing Ltd., Woodlock House, Portlaw, Waterford, Ireland.
Our agreement with you sets out what you can expect from us when you sign up to attend one of our conferences.
1. Your Conference Reservation
Whether you book alone or as a couple, we will deal with the lead booking name in all subsequent correspondence, including changes, amendments, and cancellations. When you place your reservation, you will receive a "thank you" e-mail confirming receipt of your reservation request. Once your reservation is processed, we will send you confirmation by e-mail. You will also get periodic updates as the event draws closer.
2. The Price You Pay
All prices we advertise are accurate at the date published, and once you have booked and paid in full, we will not increase the price.
3. If We Cancel Your Booking
We aim to provide the conference as booked. But if, for example, there are not enough people booked for the conference, we may have to cancel it. We reserve the right to cancel the conference in any circumstances.
If for any reason beyond International Living’s reasonable control (including but not limited to strikes; labor disputes; acts, regulations or orders of governmental authorities; civil disorder; disasters; acts of terrorism: acts of war; acts of God; fires; flood or other emergency conditions; any delay in necessary and essential repairs of any accommodations, curtailment of transportation such that attendees cannot arrive at the Event, or other occurrence making it impossible or illegal for International Living to perform its obligations), such non-performance is excused and International Living terminates its obligation to perform without further liability of any nature.
Parties acknowledge and agree that if an Event is canceled by International Living, in their sole discretion, International Living shall not be responsible in any manner to customer for any loss, expense or additional costs that may be incurred by customer from booked lodging and travel. International Living strongly recommends the Customer purchase travel insurance to cover any potential losses due to a canceled Event. If applicable, the parties agree to negotiate in good faith to either rebook any Event cancelled due to a force majeure event or offer to Customer the option of attending an alternate Event. Deposits provided to International Living may be applied to the rebooked Event.
4. If You Cancel Your Booking
If you want to cancel your booking, you must advise us in writing via our customer service portal. You may also leave a voice message, but it must be followed up with a written cancellation.
If you cancel your booking, you will be entitled to a refund of the fee paid less any applicable cancellation charges, as per the individual event cancellation policy. With each conference there is a cut off period whereby you will not receive a refund, instead you will receive a credit for a future conference.
5. Conduct While at a Conference
We encourage attendees to network and enjoy the conference in a relaxed atmosphere. However, we ask that during sessions you do not disturb attendees by speaking loudly, using your cell phone, or making multiple trips in and out of the conference room. Attendees should not solicit business from other attendees in a manner that might affect other attendee’s enjoyment of the conference. If we believe that you are affecting the enjoyment of others, we reserve the right to remove you from the conference.
6. Travel Insurance
We strongly recommend that you obtain adequate travel insurance from a reputable provider prior to your departure. Travel insurance may assist you if you are sick or injured while abroad and may also cover costs incurred because of cancellations or delays. You should remember, however, that your insurance may not be valid if you are traveling to a country where the State Department has advised against travel.
7. Conference Recordings
We may video record presentations and proceedings at our conferences, and make them available via our website. By completing your reservation for this conference, you are agreeing to be included in these recordings.