To return a product, please first contact us to process your request and obtain a return authorization number. You can then write this return authorization number on your package.
Please send a product that you wish to return to:
1900 Industrial Park Drive
Federalsburg, MD 21632
Clearly print your name, customer number, and order slip/number. We suggest that you obtain a tracking number, signature confirmation, or delivery confirmation when you ship the return in order to ensure delivery. Please allow up to 30 days for us to receive and process your return.
Please contact us with any further questions regarding product returns.