I am a new customer, what is my password?
If you have forgotten your password, you can easily retrireve or reset it.
Archives
What is my Username for logging into the Members Area?
Your Email address is your Username for logging into the Members Area.
What if I forgot my Username and Password?
Your Username is your email address and you can easily reset your password.
Why can’t I access some parts of the website?
Some parts of the website, such as the issue archives are for subscribers only. If you are a subscriber, and are having trouble accessing these parts of the website, please visit our Customer Service Page.
I need help navigating your website.
We’ve tried to make it as easy as possible to find your way around the site. We’ve created a video to assist you while you navigate the International Living website.
Is there an option to print the magazine from a PDF?
Yes, you’ll find an icon for the PDF version next to the cover of the current digital issue in the members area. You click on the icon to print the issue.
Why is my email address/Username not recognized on your website?
You may have used an alternative email address for your Username when placing your order with us. Please use the email address you signed up with or placed your order with. If your issue persists please contact customer service.
I have a username and password for International Living, however, what is my username and password for Global Intelligence?
The username and password for International Living is the same for Global Intelligence and all purchases are accessible on the IL website.